The Shift from Consulting to Transacting to Transforming (Podcast #59)
Maik Frank

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Has this ever happened to you as a Leader Coach?

Your team member approaches you with a problem, you ask them with good intent “What would be your way to solve this?” and they get stuck with “I don’t know” or even “That’s why I came to you for help“?

What happened here?

Well, we encountered one of the main downsides of what I call ‘transactional’ coaching.

In this episode, I contrast three main interaction styles: Consulting, Transactional and Transformational Coaching to give some idea of how we can get out of this potential trap.

Consulting: We give advice, we ask people to find out how WE can help them. We share solutions.

Transactional: We give autonomy to our coachee to think for themselves. We let them come up with options, ideas themselves. 

Transformational: We help our team members see the situation differently. We explore perspectives, learnings. We help our team members gain awareness in unexpected ways. Furthermore, we build long-term sustainable motivation.

In this episode, we explore the effects and differences of transactional vs transformative coaching and what it takes to master the most powerful coaching style as a Leader.


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A few words about Maik

Maik is on a mission to give world-class coaching skills to every People Leader. He is a seasoned PCC Executive Coach, experienced online/offline Program Facilitator and founder of, based in Singapore. He has a background in technology and governance and over 15 years of work experience in the mining, tech and coaching industry as a Specialist, People Leader and Coach. Maik has coached and trained more than 400 People Leaders to level up their communication impact and become more coach-like with their stakeholders. Why? The ability to help others without giving advice right away is still rare to be found. However, it is key to (1) building self-reliant, empowered teams and to (2) sustaining trusting and fast relationships with stakeholders in general.

Maik stands out by offering guaranteed measurable growth to his clients. He speeds up his their progress with an exciting mix of self-discovery, laser-sharp mental models, relevant skill practice and creative use of online technology. Maik also hosts the Coaching Leader Podcast (search for Intellicoach) to give Leaders anywhere in the world easy access to simple yet powerful coaching tools.

You will get our regular blog posts, extra resources from the podcast and information about our upcoming courses and webinars.

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