🕑 2 min Read
Feedback easily leads to resentment, especially when it comes across as judgmental. Let's explore different, familiar levels of feedback and how we can improve them:
1. Personalized Criticism: "You are useless!"
Improvement: Shift focus from personal attacks to specific actions or outcomes.
2. Judgmental Comment: "Your report is useless!"
Improvement: Identify specific areas for improvement without casting judgment.
3. Constructive, but Impersonal: "The report’s content is clear, but the layout doesn’t suit the target audience. It seems overly sectioned. Hope you can revise it."
Improvement: Foster a constructive dialogue through thoughtful questions, promoting ownership and collaborative solutions.
4. Engaging Questions: "What key message should the report convey? Why opt for 15 sections instead of a more streamlined number?"
Improvement: Encourage self-reflection and deeper understanding. Be curious.
5. Detailed, Curious Inquiry: "Which areas need more emphasis? How does the structure align with your audience's needs? The choice of 15 sections surprised me. Could you share your rationale?"
From my experience, the essence of effective feedback lies in three things: your intent, your specificity, and your delivery. It's not just what we say, but how we say it. By being mindful, constructive, and engaging, our feedback can empower rather than discourage.
Enjoy your week, hopefully filled with many small, positive feedback moments!
Maik
Maik Frank
Maik is a PCC Executive Coach and the founder of IntelliCoach.com. He has coached and trained over 400 People Leaders to improve their communication skills and offers guaranteed measurable growth to his clients. He also hosts the Coaching Leader Podcast.
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