Imagine someone approaches you with an idea and before they even finished, your intuition says it’s not workable or even dumb. Saying “This will never work. Forget it!” may be factually correct, but there are better ways to express this that are not such a smack in the face! LISTEN
Why is it not such a good idea to communicate this way?
It’s a damning judgment. The statement also conveys somewhat ‘I know the truth here and you don’t.’ Depending on who you talk to, this may be enough to trigger a verbal fight.
In this episode, I will share 4 ways how to do this differently. They don’t compromise on the message, but are less likely to trigger people.
1. Stay with yourself
2. Accept the other person’s view as their reality.
3. Understand why something is true for the other person.
4. Differentiate opinion vs fact
Once you put these in place, you have a much higher chance to keep dialogue productive and not adversarial! Listen to the episode for all the details and examples!
Maik Frank
Maik is a PCC Executive Coach and the founder of IntelliCoach.com. He has coached and trained over 400 People Leaders to improve their communication skills and offers guaranteed measurable growth to his clients. He also hosts the Coaching Leader Podcast.
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