Do you wish you could help others deal productively with uncontrolled emotional bursts?
In this issue, I want to share with you a small mental framework.
When someone around us has a strong emotional reaction, itโs easy to blurt out: โShe always gets angry in such an unpredictable way.โ or โFor no apparent reason, he just walked away from the meeting.โ
The truth is, these things are rarely โout of nowhereโ or โsuddenโ.
They typically follow one or multiple triggers that set them off.
Here are 5 classes of triggers:
1๏ธโฃ LOCATION(โWhenever i go past my old school, I choke up.โ)
2๏ธโฃ TIME (โDonโt talk to me from 5-6am, unless you want carnage!โ)
3๏ธโฃ EMOTIONAL STATE(โWhen I am hungry and decaffeinated, I am on edge.โ)
4๏ธโฃ OTHER PEOPLE(โDonโt leave me alone with this person in a meeting. I always say things that I regret afterwards.โ)
5๏ธโฃ IMMEDIATE PRECEDING ACTION(โI always get so angry when I catch my office neighbour peek at my screen.โ)
Know our triggers is invaluable!
It provides crucial data to either engage in situation avoidance (donโt walk by the donut shop every morning) or situation modification (buy a screen protector to prevent peeks from your colleague).
Thereโs an important limit though.
This framework is designed to help with emotional bursts by looking at โsymptomsโ only. Circumventing a trigger does not address the root cause.
And there may be many:
1. Stress, significant life changes, heightened sensitivity
2. Genetics, hormones
3. Lack of sleep, poor diet, no exercise
4. Grief, trauma, depression, disorders
Professional coaching skills only equip to deal with (1), but not the other 3.
The general rule of thumb: As soon as something feels uncontrollable to the coachee (substance abuse or regular unrestrained emotional outbursts, for example), itโs time to seek a professional who is equipped and trained to assist a โhealingโ process in this area.
I hope this issue helped you to look at emotions in a slightly more informed way! Thereโs lots of triggers around us and, yes, in YOU!
Are you hyper-aware of one of your emotional triggers? Which one of the above 5 categories does it fall in? Feel free to write comment below.
Best, Maik

Maik Frank
Maik is a PCC Executive Coach and the founder of IntelliCoach.com. He has coached and trained over 400 People Leaders to improve their communication skills and offers guaranteed measurable growth to his clients. He also hosts the Coaching Leader Podcast.
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