🕑 2 min Read
Appreciation is a super easy and widely underused tool in the corporate world. It's more than just saying "thanks" - it's about recognizing the specific thing someone did for you, acknowledging their effort, and expressing how much it meant to you.
For example:
❌ Manager: "Thanks for working overtime last night, Sarah. I appreciate it." Team member: "No problem." (moves on with work with a *meh* response)
✅ Manager: "I just wanted to take a moment to thank you, Sarah, for staying late until 11 pm to finish that project deliverable last night and making sure it meets all client criteria. I know you took two extra, final communication rounds for that. I can also imagine the kind of effort it took to manage that with your family. I can say that the impact is felt. Because of your stretch, we were able to meet our deadline and impress the client, last minute. This means a lot to all of us and gets us some much needed breathing space."
Team member: "Thank you. I am also glad how it worked out." (*beaming*)
Here's a quick overview of the elements of such a powerful 'thank you':
❶ Thank the person for something specific they did for you.
❷ Acknowledge the effort and sacrifice it took for them to help you.
❸ Tell them the difference their action made (personally and to the organization).
As you can see, a good thank you goes beyond a simple expression of gratitude. It shows that you truly value and appreciate them. So, when your team members go above and beyond, try giving them a powerful thank you and see how it strengthens your relationship with them.
It's surprisingly hard to overdo it! (One common objection I get.)
Have a great week ahead!
Maik
Maik Frank
Maik is a PCC Executive Coach and the founder of IntelliCoach.com. He has coached and trained over 400 People Leaders to improve their communication skills and offers guaranteed measurable growth to his clients. He also hosts the Coaching Leader Podcast.
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