π 2 min Read
Here's a common dilemma I see in presenters: You have brilliant ideas, you've prepared diligently, but when you speak, especially in groups, your impact often falls short. I noticed that the problem is often not your content or your effort; it's a fundamental mismatch in perception.
This is where the "Normal Zone" Principle comes in, offering a lightbulb moment: The expressiveness that feels "normal" to you as a speaker is almost always perceived as "mild" (i.e. lower than normal) by your audience.
Your internal gauge for "loud," "energetic," or "expressive" is highly sensitive. You feel every nuance of your own voice and gesture. But your audience, especially in a group setting, filters out a significant portion of that. They're processing your words, observing others, and dealing with their own internal distractions. What feels like you're being "over the top" is precisely what registers as simply "normal" or "appropriately engaged" on their end.
To counteract this, you need to intentionally aim for what feels like a slightly "crazy/inappropriate" level of delivery. My recommendation: Deliver at a level of expressiveness that feels quite a bit 'too much', then you should typically be about right!
It's fascinating and I confirmed this in groups all the time. When I ask peopel to introduce themselves in a over-the-top way, most people just see as ok/normal.
This means:
1οΈβ£ Over-emphasize: Make your key points land with more vocal force and deliberate pauses than feels natural.
2οΈβ£ Over-modulate: Use a wider range of pitch and tone to convey emotion and highlight importance.
3οΈβ£ Project Volume: Speak 20-30% louder than your internal monitor suggests is necessary.
When you feel you're on the verge of being "too much"- too theatrical, too loud, too expressive - you're likely just hitting your audience's "Normal Zone." This ensures your message has the clarity, energy, and presence it needs to be heard and remembered.
My challenge to you: The next time you present, ignore that inner voice telling you to calm down. Instead, embrace the feeling of being a bit "over the top." That internal discomfort is the surest sign you're delivering with actual impact.
Maik


Maik Frank
Maik is a PCC Executive Coach and the founder of IntelliCoach.com. He has coached and trained over 400 People Leaders to improve their communication skills and offers guaranteed measurable growth to his clients. He also hosts the Coaching Leader Podcast.
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